Shipping Policy

NATTIE_COSMETICS

At NATTIE_COSMETICS, we understand that receiving your beauty essentials quickly and safely is an important part of your shopping experience. This Shipping Policy outlines how orders are processed, shipped, and delivered.

Order Processing

Once your order has been successfully placed, our team begins preparing it for shipment. Most orders are processed within 1–3 business days, excluding weekends and public holidays

During periods of high demand, promotional events, or holiday seasons, processing times may be slightly extended. We appreciate your patience and understanding.

Shipping Timeframes

Delivery times vary depending on the destination and shipping method selected at checkout.

Estimated delivery times:

• Domestic Orders: 5–10 business days

• International Orders: 7–20 business days

Please note that these are estimated delivery windows and are not guaranteed.

Shipping Confirmation

When your order is shipped, you will receive a confirmation email containing tracking information (when available). This allows you to monitor the progress of your shipment from dispatch to delivery.

Shipping Fees

Shipping charges are calculated at checkout based on the destination, package size, and selected delivery method.

From time to time, NATTIE_COSMETICS may offer free shipping promotions on qualifying orders. Any applicable conditions will be clearly displayed on our website.

Address Accuracy

Customers are responsible for providing complete and accurate shipping information at the time of purchase.

NATTIE_COSMETICS is not responsible for delivery issues, delays, or additional shipping costs resulting from incorrect or incomplete addresses submitted by customers.

International Shipments

For international orders, customers may be responsible for customs duties, import taxes, VAT, or other fees imposed by their local authorities.

These charges are determined by the destination country and are not included in the product price or shipping fees charged by NATTIE_COSMETICS.

Delays Beyond Our Control

While we work with reliable shipping partners, certain circumstances may affect delivery times, including:

• Severe weather conditions

• Customs inspections

• Transportation disruptions

• Public holidays

• Carrier service interruptions

• Unexpected global events

NATTIE_COSMETICS cannot guarantee delivery dates and is not liable for delays caused by factors outside our control.

Lost or Missing Packages

If your tracking information indicates that your package has been delivered but you have not received it, please first check with household members, neighbors, or your local delivery carrier.

If the issue remains unresolved, contact our customer support team, and we will do our best to assist you in locating your shipment.

Damaged Shipments

If your order arrives damaged, please contact us within 48 hours of delivery and provide:

• Your order number

• Clear photographs of the damaged item

• Photos of the packaging

Our team will review the situation and determine an appropriate resolution.

Multiple Package Deliveries

For larger orders or products shipped from different fulfillment locations, your order may arrive in separate packages. If this occurs, tracking details will be provided for each shipment whenever available.

Shipping Policy Updates

NATTIE_COSMETICS reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page and become effective immediately upon publication.

Contact Us

If you have any questions regarding shipping, tracking, or delivery, please contact our support team:

NATTIE_COSMETICS
Email: [ambroseeddie97@gmail.com]
Website: [nattiecosmetics.com/]

Thank you for choosing NATTIE_COSMETICS. We appreciate your business and are committed to delivering your beauty essentials with care.